chat loading...

Frequently Asked Questions

How do I know when my interlibrary loan item has arrived?

54 views   |   Last updated on Aug 22, 2020   


You should receive an email notification when your items are available. For physical materials, after you receive email notification stating your items are ready for pickup, schedule Contactless Pickup or Delivery. If you selected a different pickup library, follow that library's procedures instead.

You can check the status of your interlibrary loan requests at any time by signing in to the system where you placed the request. The Library has two systems:

  1. I-Share (typically for books) - Access your BenSearch Account and click Requests.
  2. ILLiad (typically for articles) - Access your ILLiad Account and click Electronically Received Articles on the left side of the screen.

Learn more