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Frequently Asked Questions

I changed my BenU password and now I can’t connect to the campus Wi-Fi. How do I update my campus Wi-Fi password in my phone or tablet?

32 views   |   Last updated on Sep 02, 2020   


In general, to update your campus Wi-Fi password on your phone or tablet, navigate to the Wi-Fi settings on your device, locate the campus network, and choose to “Forget This Network.” After you do so, tap the campus network again and, this time, you’ll be prompted to enter your username and password.

Here is additional information provided by the BenU Office of Information Technology: If you have a device such as an iPhone or iPad, and are unsure how to reset the connection password on these devices, please refer to this tutorial before continuing to prevent inadvertently re-locking your account: Resetting the Wi-Fi Connection Password.